• Cisco MediaSense

  • Cisco MediaSense

    Cisco MediaSense is a media recording and analytics platform for contact centers. It captures, stores, and analyzes customer interactions across voice, video, and chat channels, enabling businesses to ensure compliance, improve service quality, and extract actionable insights to enhance customer experience

Relevant Sub categories

Content Collaboration Platform (Customer Management)

Cloud-based tools that allow teams to create, edit, and share content in real time. Used by businesses, content creators, and remote teams to enhance productivity.

Content Collaboration Platform (Content & Document)

Cloud-based tools that allow teams to create, edit, and share content in real time. Used by businesses, content creators, and remote teams to enhance productivity.

UCC

A communication platform that integrates voice, video, messaging, and file sharing in a single interface. Enterprises, remote teams, and customer support centers use it to enhance collaboration and improve workflow efficiency. It reduces communication barriers and boosts team productivity.

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User list of Cisco MediaSense

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