• Matrixx

  • Matrixx

    Matrixx is a customer management and analytics platform for telecom businesses. It enables companies to manage customer interactions, automate billing, and offer personalized services. With real-time data analytics, it helps businesses improve customer experience and optimize contact center operations.

Relevant Sub categories

Contact Center Management

Platforms that help businesses manage customer service centers by optimizing call routing, automating workflows, and analyzing customer interactions. Used by customer support teams and call center managers.

UCC

A communication platform that integrates voice, video, messaging, and file sharing in a single interface. Enterprises, remote teams, and customer support centers use it to enhance collaboration and improve workflow efficiency. It reduces communication barriers and boosts team productivity.

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User list of Matrixx

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