• Genesys PureCloud

  • Genesys PureCloud

    Genesys PureCloud is a cloud-based contact center platform offering omnichannel capabilities, AI-powered automation, and workforce optimization tools. It enables businesses to manage customer interactions across voice, chat, email, and social media, improving customer experience and operational efficiency with scalable solutions

Relevant Sub categories

Contact Center Management

Platforms that help businesses manage customer service centers by optimizing call routing, automating workflows, and analyzing customer interactions. Used by customer support teams and call center managers.

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Genesys (All Products) Genesys (All Products)
Genesys CIM Platform Genesys CIM Platform
Genesys Contact Center Genesys Contact Center
Genesys Inbound Genesys Inbound
Genesys Outbound Genesys Outbound
Genesys PureConnect Genesys PureConnect
Genesys PureEngage Genesys PureEngage
Genesys SIP Genesys SIP
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Microsoft Customer Care Framework Microsoft Customer Care Framework
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User list of Genesys PureCloud

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