• VoiceBase

  • VoiceBase

    VoiceBase is a speech analytics platform that transcribes and analyzes customer conversations across multiple channels. It provides businesses with real-time insights into customer sentiment, trends, and agent performance, helping optimize customer service strategies, enhance operational efficiency, and improve overall contact center performance

Relevant Sub categories

Contact Center Management

Platforms that help businesses manage customer service centers by optimizing call routing, automating workflows, and analyzing customer interactions. Used by customer support teams and call center managers.

Content Collaboration Platform (Customer Management)

Cloud-based tools that allow teams to create, edit, and share content in real time. Used by businesses, content creators, and remote teams to enhance productivity.

Content Collaboration Platform (Content & Document)

Cloud-based tools that allow teams to create, edit, and share content in real time. Used by businesses, content creators, and remote teams to enhance productivity.

Predictive Analytics

Uses data modeling and AI to forecast trends and business outcomes. Used by analysts and strategists.

Relevant Products
Abstract Abstract
Altair HyperView Altair HyperView
ArchiOffice ArchiOffice
Concur Analytics Concur Analytics
Neodata Neodata
TouchNet TouchNet
DialogTech DialogTech
Google Contact Center AI Google Contact Center AI
Google Dialogflow Google Dialogflow
Nice inContact Nice inContact
OpenText AI and Analytics OpenText AI and Analytics
Tethr Tethr
Vitria Vitria
Voci Voci
Appery.io Appery.io
AWS CodeCommit AWS CodeCommit
Azure Boards Azure Boards
Oracle Cloud Infrastructure Data Science Oracle Cloud Infrastructure Data Science
Amazon Kinesis Data Analytics Amazon Kinesis Data Analytics
Amazon Kinesis Data Streams (KDS) Amazon Kinesis Data Streams (KDS)
ASG becubic ASG becubic
ASG SmartEdit ASG SmartEdit
Kandji Kandji
Leanplum Leanplum
Micro Focus AppPulse Active Micro Focus AppPulse Active
ServiceNow Application Portfolio Management (APM) ServiceNow Application Portfolio Management (APM)
ServiceNow Change and Release Management ServiceNow Change and Release Management
VoiceXML VoiceXML
Micro Focus Operations Agent Micro Focus Operations Agent
Nuance Analytics Nuance Analytics
Nuance Insights Nuance Insights
Adobe XD Adobe XD
IBM FileNet Content Manager IBM FileNet Content Manager
SAP Ariba Platform SAP Ariba Platform
Sketch Sketch
Aible Aible
Amazon Augmented AI (Amazon A2I) Amazon Augmented AI (Amazon A2I)
Amazon Kendra Amazon Kendra
D-Wave (All Products) D-Wave (All Products)
Sinequa Sinequa
DataGrail DataGrail
HICX HICX
Infogix Infogix
QPR ProcessAnalyzer QPR ProcessAnalyzer
Verisk Analytics Verisk Analytics
Tidal Automation Tidal Automation
Celonis Celonis
HPCC Thor HPCC Thor
SAS Data Loader for Hadoop SAS Data Loader for Hadoop
Starburst Presto Starburst Presto
Alpine Data Labs Alpine Data Labs
Altair HiQube Altair HiQube
Altair Knowledge Studio Altair Knowledge Studio
Apama Apama
Bitam Bitam
BryterCX BryterCX
Descartes Labs Descartes Labs
Falkonry Falkonry
FirstRain FirstRain
GlobalData GlobalData
IBM Cognos 9 IBM Cognos 9
Intice Intice
Karte Karte
KXEN KXEN
Oracle Endeca Oracle Endeca
Salesforce Einstein Analytics Salesforce Einstein Analytics
SAP Predictive Analytics SAP Predictive Analytics
Sophus3 Sophus3
TIBCO Jaspersoft TIBCO Jaspersoft
Trialfire Trialfire
Qlik Data Integration Platform Qlik Data Integration Platform
ARIS Aware ARIS Aware
OmniFlow iBPS OmniFlow iBPS
Atlassian Bitbucket Atlassian Bitbucket
Ironstream Ironstream
Adobe Experience Cloud Adobe Experience Cloud
Dropbox Dropbox
Google Drive Google Drive
Microsoft OneDrive Microsoft OneDrive
Ad Astra Ad Astra
Akumina Akumina
Chatwork Chatwork
Colligo Colligo
Crossbeam Crossbeam
DTEN DTEN
Interact Interact
Jamboard Jamboard
KnowledgeOwl KnowledgeOwl
LiveTiles Intranet LiveTiles Intranet
LumApps LumApps
MangoApps MangoApps
OpenText Core OpenText Core
OpenText Hightail OpenText Hightail
RingCentral Glip RingCentral Glip
RMG INVIEW RMG INVIEW
Screenleap Screenleap
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Unily Unily
Upstream Works Upstream Works
Yealink Yealink
Zoom Meetings Zoom Meetings
Adobe Behance Adobe Behance
Atlassian Confluence Atlassian Confluence
Spectrum Spectrum
3CLogic 3CLogic
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Acarda Acarda
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Acqueon Acqueon
Afiniti Enterprise Behavioral Pairing Afiniti Enterprise Behavioral Pairing
Aheeva Aheeva
Aircall Aircall
Alcatel-Lucent OmniTouch Alcatel-Lucent OmniTouch
Amazon Connect Amazon Connect
Amdocs Smart Client Amdocs Smart Client
Ameyo Ameyo
Aquila Contact Center Aquila Contact Center
Aspect Unified IP Aspect Unified IP
Aspect Zipwire Aspect Zipwire
Autom8 Autom8
Avaya Aura Call Center Elite Avaya Aura Call Center Elite
Avaya Aura Contact Center Avaya Aura Contact Center
Avaya Call Management System Avaya Call Management System
Avaya Callback Assist Avaya Callback Assist
Avaya Contact Analyzer Avaya Contact Analyzer
Avaya Contact Center Control Manager Avaya Contact Center Control Manager
Avaya Contact Center Performance Management Avaya Contact Center Performance Management
Avaya IQ Avaya IQ
Avaya Proactive Contact Avaya Proactive Contact
Bright Pattern Bright Pattern
Calabrio Calabrio
Calibrus Calibrus
CallMiner CallMiner
CallRail CallRail
CallSource CallSource
CallTools CallTools
CallTrackingMetrics CallTrackingMetrics
Cincom Synchrony Cincom Synchrony
Cisco Packaged Contact Center Enterprise Cisco Packaged Contact Center Enterprise
Cisco Unified Contact Center Enterprise Cisco Unified Contact Center Enterprise
Cisco Webex Contact Center Cisco Webex Contact Center
Connecsy for Avaya Communication Platform Connecsy for Avaya Communication Platform
ConnectFirst ConnectFirst
Convergys Convergys
Convirza Convirza
Convoso Convoso
Dixa Dixa
Echopass Echopass
Elevio Elevio
Empirix Contact Center Assurance Empirix Contact Center Assurance
Enghouse Interactive Enghouse Interactive
Five9 Five9
FluentStream FluentStream
FrontRange Voice FrontRange Voice
Genesys (All Products) Genesys (All Products)
Genesys CIM Platform Genesys CIM Platform
Genesys Contact Center Genesys Contact Center
Genesys Inbound Genesys Inbound
Genesys Outbound Genesys Outbound
Genesys PureCloud Genesys PureCloud
Genesys PureConnect Genesys PureConnect
Genesys PureEngage Genesys PureEngage
Genesys SIP Genesys SIP
Gentrack Junifer Gentrack Junifer
Huawei eSpace Unified Communications Huawei eSpace Unified Communications
IBM WebSphere Voice Response for AIX IBM WebSphere Voice Response for AIX
Interactive Intelligence Interactive Intelligence
Interactive Intelligence Interaction Dialer Interactive Intelligence Interaction Dialer
Interactive Intelligence Interaction Recorder Interactive Intelligence Interaction Recorder
Intermedia Contact Center Intermedia Contact Center
Invoca Invoca
KANA Software KANA Software
KeyMetric KeyMetric
Kixie Kixie
Kunnect Kunnect
LiveOps LiveOps
LiveVox LiveVox
Manhattan Contact Center Manhattan Contact Center
Matrixx Matrixx
Microsoft Customer Care Framework Microsoft Customer Care Framework
Microsoft Dynamics 365 for Customer Service Microsoft Dynamics 365 for Customer Service
MindTouch MindTouch
Mitel Contact Center Solutions Mitel Contact Center Solutions
NewVoiceMedia NewVoiceMedia
NICE Real-Time Impact NICE Real-Time Impact
Noble Outbound Noble Outbound
Now Interact Now Interact
Nuance IVR Tooling Suite Nuance IVR Tooling Suite
Oaisys Oaisys
Odigo Odigo
OpenScape Cloud Contact Center OpenScape Cloud Contact Center
Oracle Contact Center Anywhere Oracle Contact Center Anywhere
Oracle Interaction Center Oracle Interaction Center
Oracle TeleSales Oracle TeleSales
osTicket osTicket
PanTerra Streams PanTerra Streams
Parrot Cloud Call Center Parrot Cloud Call Center
prairieFyre prairieFyre
Promoter.io Promoter.io
RapidDeploy RapidDeploy
Refractive Dialer Refractive Dialer
Reputation.com Reputation.com
RingCentral Contact Center RingCentral Contact Center
Salesforce Service Cloud Salesforce Service Cloud
Samwin Contact Center Samwin Contact Center
SAP Contact Center SAP Contact Center
Siebel Contact Center Siebel Contact Center
Signius Signius
Slaask Slaask
SynXis Voice Agent SynXis Voice Agent
Talkdesk Talkdesk
TeleSign TeleSign
Tellme Networks Tellme Networks
Telmetrics Telmetrics
Twilio Flex Twilio Flex
UJET UJET
VanillaSoft VanillaSoft
VICIdial VICIdial
Vocalcom Vocalcom
Voxify Voxify
WorkMarket WorkMarket
Xenialab Xenialab
Adobe Experience Manager Adobe Experience Manager
Amazon WorkDocs Amazon WorkDocs
Andromeda PLM Andromeda PLM
Apsona Apsona
ARender ARender
Assentis Assentis
Attentive Mobile Attentive Mobile
Autodesk Vault Autodesk Vault
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BlackBerry Unified Endpoint Manager BlackBerry Unified Endpoint Manager
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Borqs Borqs
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Centric PLM Centric PLM
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Chartbeat Chartbeat
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Cisco MediaSense Cisco MediaSense
ClickUp ClickUp
CommonSpot CommonSpot
Conarc iChannel Conarc iChannel
Conceptboard Conceptboard
concrete5 concrete5
Corel Wordperfect Office Corel Wordperfect Office
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d.velop d.velop
Dell EMC Document Sciences Dell EMC Document Sciences
DeSL PLM DeSL PLM
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ExpressionEngine ExpressionEngine
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Microsoft 365 E5 Microsoft 365 E5
Microsoft Exchange Server 2013 Microsoft Exchange Server 2013
Microsoft Office 365 E3 Microsoft Office 365 E3
Microsoft Office 365 E5 Microsoft Office 365 E5
Microsoft Project Microsoft Project
Microsoft SharePoint Online Microsoft SharePoint Online
MightyText MightyText
Mimecast Mimecast
Movable Type Movable Type
NetDocuments NetDocuments
Newforma Newforma
Newgen OmniDocs Newgen OmniDocs
Newsela Newsela
Objectif Lune Objectif Lune
OpenText ApplicationXtender OpenText ApplicationXtender
OpenText Archiving OpenText Archiving
OpenText Brava! for Content Suite OpenText Brava! for Content Suite
OpenText Captiva OpenText Captiva
OpenText Content Suite Platform OpenText Content Suite Platform
OpenText Documentum OpenText Documentum
OpenText Documentum for Life Sciences OpenText Documentum for Life Sciences
OpenText ECM in the Cloud OpenText ECM in the Cloud
OpenText Extended ECM Platform OpenText Extended ECM Platform
OpenText Liaison Delta OpenText Liaison Delta
OpenText RightFax OpenText RightFax
Oracle AutoVue Oracle AutoVue
PagerDuty On-Call Management PagerDuty On-Call Management
Panopto Panopto
Paper Tiger Paper Tiger
PDFTron PDFTron
Poly SoundPoint Poly SoundPoint
Poppulo Poppulo
PSIsafe PSIsafe
Qualtrics XM Qualtrics XM
S-Docs S-Docs
SAP Ariba Start Sourcing SAP Ariba Start Sourcing
SAP Extended ECM (xECM) SAP Extended ECM (xECM)
Simplycast Simplycast
Snowbound Software Snowbound Software
SocialChorus SocialChorus
StoneFax StoneFax
SWIFT SWIFT
talkspirit talkspirit
Talonview Talonview
Templafy Templafy
TIBCO BusinessWorks ProcessMonitor TIBCO BusinessWorks ProcessMonitor
Titan CMS Titan CMS
Twiddla Twiddla
TYPO3 TYPO3
Unisys InfoImage Unisys InfoImage
Upland Clickability Upland Clickability
Userlike Userlike
Veeva Vault Veeva Vault
Wix Answers Wix Answers
XCALLY XCALLY
Xerox XTCM Xerox XTCM
Zenfolio Zenfolio
Zoho Forms Zoho Forms
Zoho Projects Zoho Projects
Zoho SalesIQ Zoho SalesIQ
Friendbuy Friendbuy
Smartling Smartling
Undertone Undertone
FiTAX FiTAX
Azure Linux Virtual Machines Azure Linux Virtual Machines
IBM Business Automation Workflow IBM Business Automation Workflow
Okta User Management Okta User Management
Anzo Anzo
Apache HUDI Apache HUDI
Cloudera Data Platform (CDP) Cloudera Data Platform (CDP)
EditLive! EditLive!
Tableau Bridge Tableau Bridge
CGI MView CGI MView
dbt dbt
Apache Phoenix Apache Phoenix
Azure CycleCloud Azure CycleCloud
Informatica Data Subset Informatica Data Subset
iWay iWay
Kx Kx
MongoDB Realm MongoDB Realm
AWS Transfer for SFTP AWS Transfer for SFTP
Azure Data Explorer Azure Data Explorer
DataTorrent DataTorrent
Enterprise Recon Enterprise Recon
FileMaker Bento FileMaker Bento
Redis Redis
SAS Data Management SAS Data Management
SAS/FSP SAS/FSP
Concord Cloud Fax Concord Cloud Fax
DocuXplorer DocuXplorer
SAS Enterprise Miner SAS Enterprise Miner
Squirro Squirro
Aravo Aravo
AuditBoard AuditBoard
Expere Expere
FICO Siron FICO Siron
LogicManager LogicManager
Polaris FT Polaris FT
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SAS Anti-Money Laundering SAS Anti-Money Laundering
Sword Active Risk Manager Sword Active Risk Manager
Sword GRC Sword GRC
Trintech Cadency Compliance Trintech Cadency Compliance
Vanguard Administrator Vanguard Administrator
Vanguard Analyzer Vanguard Analyzer
Avensoft Avensoft
IntelliResponse IntelliResponse
BetterWorks BetterWorks
EchoSpan EchoSpan
Synygy Synygy
Infor Talent Science Infor Talent Science
Splunk for Industrial IoT Splunk for Industrial IoT
Cerner HealtheAnalytics Cerner HealtheAnalytics
Cerner HealtheEDW Cerner HealtheEDW
Cerner HealtheIntent Cerner HealtheIntent
Scientia Scientia
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EtaPRO EtaPRO
Digimind Intelligence Digimind Intelligence
Knowledge360 Knowledge360
Kompyte Kompyte
Yahoo! Web Analytics Yahoo! Web Analytics
Vuture Vuture
Avantas Smart Square Avantas Smart Square
Dataworxs Dataworxs
Optum Impact Intelligence Optum Impact Intelligence
Optum Symmetry Optum Symmetry
3M Informed Analytics 3M Informed Analytics
Optum Care Coordination Platform Optum Care Coordination Platform
Axway Transfer CFT Axway Transfer CFT
Cisco DNA Spaces Cisco DNA Spaces
123Signup 123Signup
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Actian Dataflow Actian Dataflow
Actian Vector Actian Vector
ActivTrak ActivTrak
Adabas Fastpath Adabas Fastpath
Agility Recovery Agility Recovery
Alex Solutions Alex Solutions
Alliance Storage Technologies Alliance Storage Technologies
Altair RADIOSS Altair RADIOSS
Alteryx Designer Alteryx Designer
Alteryx Server Alteryx Server
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ArcGIS Data Interoperability ArcGIS Data Interoperability
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BriefCam BriefCam
BudgetPak BudgetPak
CA Ucandu CA Ucandu
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Cazena Cazena
CGI MPower CGI MPower
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Clicktale Clicktale
ConnectALL ConnectALL
Converseon Converseon
data.world data.world
Dieselpoint Dieselpoint
Donately Donately
Druva CloudRanger Druva CloudRanger
Elasticsearch Elasticsearch
GAINSystems (All Products) GAINSystems (All Products)
Gaug.es Gaug.es
Gephi Gephi
Google Cloud Connect Google Cloud Connect
GPS Insight GPS Insight
Hopin Hopin
HotLog HotLog
HPE Ezmeral Data Fabric HPE Ezmeral Data Fabric
HPE Infosight HPE Infosight
IBM z/OS Data Set Mobility Facility IBM z/OS Data Set Mobility Facility
InfoNgen InfoNgen
JAGGAER Spend Analytics JAGGAER Spend Analytics
Keen Keen
Knox Manage Knox Manage
LucidWorks LucidWorks
McKinsey Wave McKinsey Wave
Microsoft EMET Microsoft EMET
Microsoft Exchange 5.0 Microsoft Exchange 5.0
Mobotix (All Products) Mobotix (All Products)
MongoDB Atlas Data Lake MongoDB Atlas Data Lake
Nanoscale Molecular Dynamics Nanoscale Molecular Dynamics
Narrative Science Narrative Science
NM Incite NM Incite
Now Platform App Engine Now Platform App Engine
Nyansa Nyansa
Openstat Openstat
OpenText Magellan OpenText Magellan
OpenText Trading Grid Analytics OpenText Trading Grid Analytics
Oracle Analytics Cloud Oracle Analytics Cloud
Oracle Business Intelligence Publisher Oracle Business Intelligence Publisher
Oracle Essbase Oracle Essbase
Pachyderm Pachyderm
Palantir Gotham Palantir Gotham
Planbox Planbox
PriceMetrix PriceMetrix
ProviderSoft ProviderSoft
Qlik Replicate Qlik Replicate
RealPage Asset and Investment Management (AIM) RealPage Asset and Investment Management (AIM)
RealPage Resident Screening RealPage Resident Screening
Roojoom Roojoom
SAP Customer Activity Repository (CAR) SAP Customer Activity Repository (CAR)
SAP Product Data Management (PDM) SAP Product Data Management (PDM)
SAS Data Quality SAS Data Quality
SAS Scalable Performance Data Server SAS Scalable Performance Data Server
SAS Visual Text Analytics SAS Visual Text Analytics
ServiceNow Configuration Management Database ServiceNow Configuration Management Database
ServiceNow Demand Management ServiceNow Demand Management
ServiceNow Event Management ServiceNow Event Management
ServiceNow IntegrationHub ServiceNow IntegrationHub
ServiceNow Problem Management ServiceNow Problem Management
ServiceNow Reporting ServiceNow Reporting
ServiceNow Request Management ServiceNow Request Management
Sharablee Sharablee
Sharpr Sharpr
Sigma Computing Sigma Computing
SmartLook SmartLook
Stats24 Stats24
StealthAUDIT StealthAUDIT
Synaptica Synaptica
Talkable Talkable
Teramind Teramind
Trakm8 Trakm8
TreeAge TreeAge
TrendMiner TrendMiner
UserReplay UserReplay
Ververica Ververica
Virtusize Virtusize
Vizzit Vizzit
WANdisco WANdisco
Watermark Watermark
WebGozar WebGozar
Whova Whova
Wonder Wonder
WPML WPML
Wunderground Wunderground
Yandex Metrica Yandex Metrica
Yardi Advanced Budgeting & Forecasting (ABF) Yardi Advanced Budgeting & Forecasting (ABF)
Youmeng + Youmeng +
Amazon Kinesis Data Firehose Amazon Kinesis Data Firehose

User list of VoiceBase

Get the customer list of VoiceBase from our dataset by location, vertical, size or persona filters