• RapidDeploy

  • RapidDeploy

    RapidDeploy is a cloud-based dispatch and emergency response platform for contact centers. It streamlines the management of customer calls, integrates real-time data, and enhances operational efficiency, helping businesses deliver faster, more accurate responses while improving service outcomes

Relevant Sub categories

Contact Center Management

Platforms that help businesses manage customer service centers by optimizing call routing, automating workflows, and analyzing customer interactions. Used by customer support teams and call center managers.

Incident Management (IcM)

Tracks, manages, and resolves IT and security incidents. Used by IT service desks and security teams.

Relevant Products
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Derdack Enterprise Alert Derdack Enterprise Alert
Nuance Analytics Nuance Analytics
Nuance Insights Nuance Insights
ServiceNow Incident Management ServiceNow Incident Management
VictorOps VictorOps
Intella Intella
Zenput Zenput
Gridpoint Gridpoint
ConnectWise ConnectWise
3CLogic 3CLogic
8x8 ContactNow 8x8 ContactNow
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Aceyus Aceyus
Acqueon Acqueon
Afiniti Enterprise Behavioral Pairing Afiniti Enterprise Behavioral Pairing
Aheeva Aheeva
Aircall Aircall
Alcatel-Lucent OmniTouch Alcatel-Lucent OmniTouch
Amazon Connect Amazon Connect
Amdocs Smart Client Amdocs Smart Client
Ameyo Ameyo
Aquila Contact Center Aquila Contact Center
Aspect Unified IP Aspect Unified IP
Aspect Zipwire Aspect Zipwire
Autom8 Autom8
Avaya Aura Call Center Elite Avaya Aura Call Center Elite
Avaya Aura Contact Center Avaya Aura Contact Center
Avaya Call Management System Avaya Call Management System
Avaya Callback Assist Avaya Callback Assist
Avaya Contact Analyzer Avaya Contact Analyzer
Avaya Contact Center Control Manager Avaya Contact Center Control Manager
Avaya Contact Center Performance Management Avaya Contact Center Performance Management
Avaya IQ Avaya IQ
Avaya Proactive Contact Avaya Proactive Contact
Bright Pattern Bright Pattern
Calabrio Calabrio
Calibrus Calibrus
CallMiner CallMiner
CallRail CallRail
CallSource CallSource
CallTools CallTools
CallTrackingMetrics CallTrackingMetrics
Cincom Synchrony Cincom Synchrony
Cisco Packaged Contact Center Enterprise Cisco Packaged Contact Center Enterprise
Cisco Unified Contact Center Enterprise Cisco Unified Contact Center Enterprise
Cisco Webex Contact Center Cisco Webex Contact Center
Connecsy for Avaya Communication Platform Connecsy for Avaya Communication Platform
ConnectFirst ConnectFirst
Convergys Convergys
Convirza Convirza
Convoso Convoso
Dixa Dixa
Echopass Echopass
Elevio Elevio
Empirix Contact Center Assurance Empirix Contact Center Assurance
Enghouse Interactive Enghouse Interactive
Five9 Five9
FluentStream FluentStream
FrontRange Voice FrontRange Voice
Genesys (All Products) Genesys (All Products)
Genesys CIM Platform Genesys CIM Platform
Genesys Contact Center Genesys Contact Center
Genesys Inbound Genesys Inbound
Genesys Outbound Genesys Outbound
Genesys PureCloud Genesys PureCloud
Genesys PureConnect Genesys PureConnect
Genesys PureEngage Genesys PureEngage
Genesys SIP Genesys SIP
Gentrack Junifer Gentrack Junifer
Huawei eSpace Unified Communications Huawei eSpace Unified Communications
IBM WebSphere Voice Response for AIX IBM WebSphere Voice Response for AIX
Interactive Intelligence Interactive Intelligence
Interactive Intelligence Interaction Dialer Interactive Intelligence Interaction Dialer
Interactive Intelligence Interaction Recorder Interactive Intelligence Interaction Recorder
Intermedia Contact Center Intermedia Contact Center
Invoca Invoca
KANA Software KANA Software
KeyMetric KeyMetric
Kixie Kixie
Kunnect Kunnect
LiveOps LiveOps
LiveVox LiveVox
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Matrixx Matrixx
Microsoft Customer Care Framework Microsoft Customer Care Framework
Microsoft Dynamics 365 for Customer Service Microsoft Dynamics 365 for Customer Service
MindTouch MindTouch
Mitel Contact Center Solutions Mitel Contact Center Solutions
NewVoiceMedia NewVoiceMedia
NICE Real-Time Impact NICE Real-Time Impact
Noble Outbound Noble Outbound
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Nuance IVR Tooling Suite Nuance IVR Tooling Suite
Oaisys Oaisys
Odigo Odigo
OpenScape Cloud Contact Center OpenScape Cloud Contact Center
Oracle Contact Center Anywhere Oracle Contact Center Anywhere
Oracle Interaction Center Oracle Interaction Center
Oracle TeleSales Oracle TeleSales
osTicket osTicket
PanTerra Streams PanTerra Streams
Parrot Cloud Call Center Parrot Cloud Call Center
prairieFyre prairieFyre
Promoter.io Promoter.io
Refractive Dialer Refractive Dialer
Reputation.com Reputation.com
RingCentral Contact Center RingCentral Contact Center
Salesforce Service Cloud Salesforce Service Cloud
Samwin Contact Center Samwin Contact Center
SAP Contact Center SAP Contact Center
Siebel Contact Center Siebel Contact Center
Signius Signius
Slaask Slaask
SynXis Voice Agent SynXis Voice Agent
Talkdesk Talkdesk
TeleSign TeleSign
Tellme Networks Tellme Networks
Telmetrics Telmetrics
Twilio Flex Twilio Flex
UJET UJET
VanillaSoft VanillaSoft
VICIdial VICIdial
Vocalcom Vocalcom
VoiceBase VoiceBase
Voxify Voxify
WorkMarket WorkMarket
Xenialab Xenialab
SocialChorus SocialChorus
Agiloft Agiloft
C2 ATOM C2 ATOM
Numara Numara
Ghost Solution Suite Ghost Solution Suite
Symantec Endpoint Management Symantec Endpoint Management
Donesafe Donesafe
EHS Insight EHS Insight
IndustrySafe IndustrySafe
Lucidity Lucidity
MAGIQUE MAGIQUE
Mango Mango
myosh myosh
Predictive Solutions Predictive Solutions
Sphera Sphera
Atlassian Statuspage Atlassian Statuspage
BMC Remedy Service Desk BMC Remedy Service Desk
BOSS Support Central BOSS Support Central
ChangeGear ChangeGear
Freshservice Freshservice
ITRP ITRP
Jitbit Jitbit
Oracle HR Help Desk Oracle HR Help Desk
Phaseware Phaseware
RepairShopr RepairShopr
Rollbar Rollbar
SolarWinds Web Help Desk SolarWinds Web Help Desk
Teamwork Desk Teamwork Desk
IssueTrak IssueTrak
Salesforce Work.com Salesforce Work.com
SHE Software Assure SHE Software Assure
Anvil Anvil
Arcserve UDP Arcserve UDP
Avast Managed Workplace Avast Managed Workplace
Avast Software Avast Software
Axios Systems Axios Systems
Bevy Bevy
Blameless Blameless
Caliber Public Safety Caliber Public Safety
Cellebrite Cellebrite
Celltick (All Products) Celltick (All Products)
Cerner Disaster Recovery Cerner Disaster Recovery
Clubhouse Clubhouse
Datto RMM Datto RMM
DeskAlerts DeskAlerts
eBRP Solutions eBRP Solutions
Electric Electric
EnCase EnCase
FACT24 FACT24
Genasys (All Products) Genasys (All Products)
Genetec Security Center Genetec Security Center
Intelliquip Intelliquip
LexisNexis OrderPoint LexisNexis OrderPoint
LiveSafe LiveSafe
Micro Focus Operations Bridge Analytics Micro Focus Operations Bridge Analytics
NetPresenter NetPresenter
NinjaRMM NinjaRMM
PagerDuty PagerDuty
ProcessMAP ProcessMAP
Qognify Situator Qognify Situator
Quest Enterprise Reporter Suite Quest Enterprise Reporter Suite
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SafetyTek SafetyTek
Samanage Samanage
SiteDocs SiteDocs
SmartCOP SmartCOP
SolarWinds MSP Manager SolarWinds MSP Manager
SolarWinds RMM SolarWinds RMM
SwiftReach SwiftReach
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WebEOC WebEOC
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AddEvent AddEvent

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