• Phaseware

  • Phaseware

    Phaseware provides IT service management (ITSM) and help desk solutions. It helps businesses manage IT incidents, problems, changes, and assets. Phaseware aims to improve IT service delivery and efficiency through streamlined workflows, automation, and self-service capabilities

Relevant Sub categories

Help Desk Management

Automates customer support, ticket tracking, and IT service requests. Used by IT teams and customer support departments.

Incident Management (IcM)

Tracks, manages, and resolves IT and security incidents. Used by IT service desks and security teams.

User/Customer Experience (Marketing & Digital Marketing)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

User/Customer Experience (Customer Management)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

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User list of Phaseware

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