• Forrester

  • Forrester

    Forrester is a research and advisory firm that provides insights, data, and analysis to help businesses in logistics and supply chain optimize their demand generation strategies. By leveraging industry research and expert guidance, companies can make informed decisions, enhance customer engagement, and improve marketing effectiveness.

Relevant Sub categories

Demand Generation

Marketing automation tools that generate and nurture leads to increase sales opportunities. Used by marketing and sales teams to drive customer engagement.

Influencer Marketing (Marketing & Digital Marketing)

Helps brands connect with influencers, track campaign performance, and manage influencer collaborations. Used by marketers and social media managers.

User/Customer Experience (Marketing & Digital Marketing)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

User/Customer Experience (Customer Management)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

Relevant Products
Ambassador Ambassador
Astute Solutions Astute Solutions
Kitewheel Kitewheel
Reflektion Reflektion
Adobe Experience Manager Forms Adobe Experience Manager Forms
Appcelerator Appcelerator
Axure RP Axure RP
BCGSoft BCGSoft
Dynatrace Real User Monitoring Dynatrace Real User Monitoring
Dynatrace User Experience Management Dynatrace User Experience Management
Mendix Mendix
Micro Focus AppPulse Active Micro Focus AppPulse Active
SAP C/4 HANA SAP C/4 HANA
SAP Fiori SAP Fiori
SuiteCX SuiteCX
Xamarin Xamarin
Espressive Barista Espressive Barista
IBM Watson Customer Experience Analytics IBM Watson Customer Experience Analytics
RapidMiner RapidMiner
SandSIV SandSIV
Cloudinary Cloudinary
Eyeota Eyeota
Traackr Traackr
Atex Atex
Pega Customer Decision Hub Pega Customer Decision Hub
Salesforce Interaction Studio Salesforce Interaction Studio
Bold360 Bold360
iSKY iSKY
Moxie Software Moxie Software
Cincom Cincom
Aheeva Aheeva
Amazon Connect Amazon Connect
Ameyo Ameyo
Aspect Zipwire Aspect Zipwire
Autom8 Autom8
Avaya Aura Call Center Elite Avaya Aura Call Center Elite
Avaya Contact Center Control Manager Avaya Contact Center Control Manager
CallMiner CallMiner
Cisco Packaged Contact Center Enterprise Cisco Packaged Contact Center Enterprise
Cisco Unified Contact Center Enterprise Cisco Unified Contact Center Enterprise
Convergys Convergys
Convoso Convoso
Dixa Dixa
Enghouse Interactive Enghouse Interactive
Genesys Outbound Genesys Outbound
Genesys PureConnect Genesys PureConnect
Genesys SIP Genesys SIP
Interactive Intelligence Interactive Intelligence
KANA Software KANA Software
LiveVox LiveVox
Microsoft Customer Care Framework Microsoft Customer Care Framework
Now Interact Now Interact
Oracle Interaction Center Oracle Interaction Center
osTicket osTicket
Reputation.com Reputation.com
SynXis Voice Agent SynXis Voice Agent
Twilio Flex Twilio Flex
Evergage Evergage
Medium Medium
Numerator Numerator
OpenText Web Experience Management OpenText Web Experience Management
Revcontent Revcontent
Triberr Triberr
Avaya Contact Center Avaya Contact Center
C3i Solutions C3i Solutions
Centercode Centercode
Cisco Contact Center Cisco Contact Center
CleverTap CleverTap
Kustomer Kustomer
Lead Capsule Lead Capsule
NetSuite CRM NetSuite CRM
Nicereply Nicereply
Oracle Food and Beverage Oracle Food and Beverage
Oracle RightNow Web Experience Oracle RightNow Web Experience
PatronManager PatronManager
Sabio Sabio
SMG SMG
Sunshine Conversations Sunshine Conversations
SysTrack SysTrack
Udesk Udesk
Whatfix Whatfix
Concentrix Concentrix
ForeSee CX Suite ForeSee CX Suite
Freshdesk Freshdesk
FullStory FullStory
Liferay Liferay
Skilljar Skilljar
WalkMe WalkMe
MouseStats MouseStats
Segment Analytics.js Segment Analytics.js
Siebel Universal Customer Master (UCM) Siebel Universal Customer Master (UCM)
ActiveConversion ActiveConversion
Antavo Loyalty Antavo Loyalty
Bazaarvoice Bazaarvoice
Captora Captora
channelConduit Suite channelConduit Suite
Conversant CORE Conversant CORE
Facebook Audience Network Facebook Audience Network
Gartner Gartner
Google Ads Conversion Google Ads Conversion
IDC IDC
Jabmo Jabmo
Lead Forensics Lead Forensics
LeadByte LeadByte
LeadLiaison LeadLiaison
LeadMaster LeadMaster
LeadRocket LeadRocket
LeanData LeanData
Logility Life Cycle Planning Logility Life Cycle Planning
Netsuite Partner Relationship Management Netsuite Partner Relationship Management
Oracle Infinity Oracle Infinity
Ovum Ovum
PeopleSoft Demand Planning PeopleSoft Demand Planning
Performable Performable
ReachForce ReachForce
RealPage Contact Center RealPage Contact Center
Salesgenie Salesgenie
Socedo Socedo
Sprinklr (All Products) Sprinklr (All Products)
Tilkee Tilkee
Upland LeadLander Upland LeadLander
VisiStat VisiStat
Waypoint Software Waypoint Software
WeSuite WeSuite
Wishpond Wishpond
Yext Yext
Zuberance Zuberance
Squarespace Squarespace
Acquia Open Digital Experience Platform Acquia Open Digital Experience Platform
Bloomreach Experience Cloud Bloomreach Experience Cloud
Liferay DXP Liferay DXP
Sitecore Experience Platform Sitecore Experience Platform
Adobe Experience Platform Adobe Experience Platform
Microsoft Customer Experience Management Microsoft Customer Experience Management
OpenText Communications Center Enterprise (CCE) OpenText Communications Center Enterprise (CCE)
Oracle Documaker Oracle Documaker
Aternity End User Experience Monitoring Aternity End User Experience Monitoring
Knoa Knoa
Fenergo Fenergo
Cayzu Cayzu
Deskero Deskero
Freshcaller Freshcaller
Front Desk Front Desk
GetSatisfaction GetSatisfaction
HappyFox HappyFox
Novo Help Desk Novo Help Desk
Phaseware Phaseware
Sugester Sugester
AspireIQ AspireIQ
Buyapowa Buyapowa
BuzzSumo BuzzSumo
Captiv8 Captiv8
CreatorIQ CreatorIQ
dunnhumby dunnhumby
eBay Promotions Manager eBay Promotions Manager
eBay Selling Manager eBay Selling Manager
eBay Selling Manager Pro eBay Selling Manager Pro
Extole Extole
Fathom Fathom
FiveStars FiveStars
ForwardPMX ForwardPMX
Influenster Influenster
Inkybee Inkybee
inSparq inSparq
Klear Klear
Launchmetrics Launchmetrics
Linqia Linqia
Mavrck Mavrck
Pixlee Pixlee
Siebel PRM Siebel PRM
SocialBakers SocialBakers
Swell Rewards Swell Rewards
Synthesio Synthesio
Tagger Tagger
TapInfluence TapInfluence
Technorati Technorati
Terapeak Terapeak
Upfluence Upfluence
Zoomph Zoomph
Okta Identity Cloud Okta Identity Cloud
Google Classroom Google Classroom
Arm Treasure Data Arm Treasure Data
Flybits Flybits
Fospha Fospha
MetrixLab MetrixLab
Oracle Maxymiser Oracle Maxymiser
Oracle Subscription Management Oracle Subscription Management
Sailthru Sailthru
SendGrid SendGrid
ShopGate ShopGate
RichRelevance RichRelevance
Art19 Art19
EngageOne Video EngageOne Video
Clicktale Clicktale
UserReplay UserReplay
Yandex Metrica Yandex Metrica
Microsoft Office Microsoft Office
InVision InVision
Zoom Analytics Zoom Analytics
Hoopla Hoopla
Review Ninja Review Ninja
Narvar Narvar
Adobe Fireworks Adobe Fireworks
Adobe Target Adobe Target
Akamai Identity Cloud Akamai Identity Cloud
Annex Cloud Annex Cloud
AskNicely AskNicely
Backbase Backbase
Boxever Boxever
Certona Certona
Cheetah Experiences Cheetah Experiences
Cisco Unified Contact Center Express Cisco Unified Contact Center Express
CodeBaby CodeBaby
CrownPeak CrownPeak
Custora Custora
Delivr Delivr
Easypromos Easypromos
eGain (All Products) eGain (All Products)
Emolytics Emolytics
Eptica Eptica
Esko WebCenter Esko WebCenter
Etracker Etracker
Facebook Pixel Facebook Pixel
Feefo Feefo
Fonecta Fonecta
Geomant (All Products) Geomant (All Products)
Glint Glint
Globys Globys
Google Groups Google Groups
Inframark Inframark
InMoment InMoment
InTouch Insight InTouch Insight
Jacada Jacada
Kaizen Platform Kaizen Platform
KUBRA KUBRA
LoginRadius LoginRadius
MaritzCX MaritzCX
Medallia Medallia
Modernizr Modernizr
Monetate Monetate
NextBee NextBee
OpenText Optimost OpenText Optimost
Optimizely Optimizely
Optimove Optimove
Oracle Service Cloud Oracle Service Cloud
Peerius Peerius
Pendo Pendo
PeopleMetrics PeopleMetrics
Personyze Personyze
Pluck Pluck
Popcorn Metrics Popcorn Metrics
Quadient Inspire Quadient Inspire
Qubit (All Products) Qubit (All Products)
Reputology Reputology
ResponseTek ResponseTek
Robin Robin
SAP User Experience Monitoring (UXMon) SAP User Experience Monitoring (UXMon)
SAS Customer Intelligence 360 SAS Customer Intelligence 360
Satmetrix NPX Satmetrix NPX
SeeVolution SeeVolution
SeeWhy SeeWhy
ServiceRocket ServiceRocket
ShinyStat ShinyStat
Sitecore Sitecore
SiteGround SiteGround
SublimeVideo SublimeVideo
TrustYou TrustYou
Usabilla Usabilla
UsableNet UsableNet
UserTesting UserTesting
UserZoom UserZoom
Vision Critical Vision Critical
Visual Visitor Visual Visitor
Wootric Wootric
Yummly Yummly
ZineOne ZineOne

User list of Forrester

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