• IBM Watson Customer Experience Analytics

  • IBM Watson Customer Experience Analytics

    IBM Watson Customer Experience Analytics is an AI-powered analytics platform that provides deep insights into customer behavior and interactions. Using machine learning and predictive analytics, it helps businesses optimize user experiences, improve conversions, and enhance customer engagement. It enables data-driven decision-making by tracking journeys across digital channels

Relevant Sub categories

Artificial intelligence (AI)

AI-powered platforms that enable automation, data analysis, and machine learning applications across various industries. Businesses use AI software for tasks like predictive analytics, chatbots, and process optimization to improve efficiency.

Ecommerce (Business Operations)

Tools that power online stores, including product management, payments, and customer service. Used by retailers, entrepreneurs, and businesses selling products online.

User/Customer Experience (Marketing & Digital Marketing)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

User/Customer Experience (Customer Management)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

Relevant Products
Acclaim Software Acclaim Software
BillTrust BillTrust
Commerce Server Commerce Server
Coupa Invoice Coupa Invoice
Ivalua eInvoicing Ivalua eInvoicing
Ivalua Invoicing Ivalua Invoicing
Odoo (All Products) Odoo (All Products)
Proactis Invoice Proactis Invoice
Jrox Jrox
Reactful Reactful
Storenvy Storenvy
UpClick UpClick
Visualsoft Visualsoft
Astute Solutions Astute Solutions
Deepgram Deepgram
Google Contact Center AI Google Contact Center AI
IBM Watson Speech-to-Text IBM Watson Speech-to-Text
Kitewheel Kitewheel
Reflektion Reflektion
Speechmatics Speechmatics
ASAPP ASAPP
nDimensional nDimensional
Weights & Biases Weights & Biases
Adobe Experience Manager Forms Adobe Experience Manager Forms
Apache Marvin-AI Apache Marvin-AI
Appcelerator Appcelerator
Axure RP Axure RP
Azure Application Insights Azure Application Insights
BCGSoft BCGSoft
DeepCode DeepCode
Dynatrace Real User Monitoring Dynatrace Real User Monitoring
Dynatrace User Experience Management Dynatrace User Experience Management
GE Predix Platform GE Predix Platform
Mendix Mendix
Micro Focus AppPulse Active Micro Focus AppPulse Active
SAP C/4 HANA SAP C/4 HANA
SAP Fiori SAP Fiori
SuiteCX SuiteCX
Xamarin Xamarin
Amazon Translate Amazon Translate
Google Cloud Vision API Google Cloud Vision API
Onfido Onfido
Adobe Sensei Adobe Sensei
AForge.NET AForge.NET
AForge.Video AForge.Video
Aible Aible
Albert.ai Albert.ai
Alyce Alyce
Amazon Augmented AI (Amazon A2I) Amazon Augmented AI (Amazon A2I)
Amazon CloudSearch Amazon CloudSearch
Amazon DSSTNE Amazon DSSTNE
Amazon Forecast Amazon Forecast
Amazon Kendra Amazon Kendra
Amazon Personalize Amazon Personalize
Amazon Polly Amazon Polly
Amazon SageMaker Amazon SageMaker
Amazon Textract Amazon Textract
Anaconda Anaconda
Apache Hivemall Apache Hivemall
Apache Joshua Apache Joshua
Apache MXNet Apache MXNet
Apache SAMOA Apache SAMOA
Apache SINGA Apache SINGA
Apache Spark MLlib Apache Spark MLlib
AppFolio Lisa AppFolio Lisa
Appzen Appzen
Arago HIRO Arago HIRO
Artificial Solutions Artificial Solutions
AWS RoboMaker AWS RoboMaker
Azure Data Lake Analytics Azure Data Lake Analytics
Azure Machine Learning Azure Machine Learning
Beautiful.ai Beautiful.ai
Behavox Behavox
BigML BigML
BigPanda BigPanda
Blue Prism Blue Prism
Blue Prism Cloud Blue Prism Cloud
Caffe Caffe
Caffe2 Caffe2
Chainer Chainer
Chorus Chorus
Clarifai Clarifai
Clojush Clojush
Cogito Cogito
CognitiveScale CognitiveScale
D-Wave (All Products) D-Wave (All Products)
DataRobot DataRobot
Deeplearning4j Deeplearning4j
Determined AI Determined AI
Digital Reasoning Digital Reasoning
Dlib Dlib
Dragon Medical 360 Dragon Medical 360
Elastic Cloud Elastic Cloud
Ephesoft Ephesoft
Epic NoteReader CDI Epic NoteReader CDI
Espressive Barista Espressive Barista
FireScope FireScope
FortressIQ FortressIQ
G2 SpeechReport G2 SpeechReport
Google Cloud AI Building Blocks Google Cloud AI Building Blocks
Google Cloud AI Hub Google Cloud AI Hub
Google Cloud AI Platform Google Cloud AI Platform
Google Cloud AutoML Google Cloud AutoML
Google Cloud AutoML Vision Google Cloud AutoML Vision
Google Cloud Machine Learning Engine Google Cloud Machine Learning Engine
Google Cloud Speech-to-Text Google Cloud Speech-to-Text
Guavus Guavus
Guru Guru
H2O.ai H2O.ai
HyperScience HyperScience
IBM i2 Analyze IBM i2 Analyze
IBM Watson IBM Watson
IBM Watson Health IBM Watson Health
IBM Watson Machine Learning IBM Watson Machine Learning
IBM Watson Marketing Insights IBM Watson Marketing Insights
IBM Watson Personality Insights IBM Watson Personality Insights
IBM Watson Studio IBM Watson Studio
IBM Watson Visual Recognition IBM Watson Visual Recognition
Iguazio Iguazio
Incorta Incorta
Infor Demand Management Infor Demand Management
IntelliMagic Vision for z/OS IntelliMagic Vision for z/OS
London Grid for Learning (LGfL) London Grid for Learning (LGfL)
Microsoft Azure Microsoft Azure
Microsoft Cognitive Toolkit Microsoft Cognitive Toolkit
Microsoft Machine Learning Server Microsoft Machine Learning Server
Moveworks Moveworks
Neuroph Neuroph
NS8 NS8
Nuance CDE Nuance CDE
Nuance Recognizer Nuance Recognizer
Nuance Text to Speech Nuance Text to Speech
NVIDIA DGX A100 NVIDIA DGX A100
NVIDIA DIGITS NVIDIA DIGITS
ONNX ONNX
OpenNN OpenNN
Oracle Artificial Intelligence Oracle Artificial Intelligence
PaddlePaddle PaddlePaddle
People.ai People.ai
Petuum Petuum
Pilot AI Pilot AI
PyTorch PyTorch
RapidMiner RapidMiner
RELEX RELEX
RSA Adaptive Authentication RSA Adaptive Authentication
Sales Cloud Einstein Sales Cloud Einstein
SandSIV SandSIV
SAP Leonardo SAP Leonardo
SAP Leonardo Machine Learning Foundation SAP Leonardo Machine Learning Foundation
SAS Visual Data Mining and Machine Learning SAS Visual Data Mining and Machine Learning
SAS/STAT SAS/STAT
scikit-learn scikit-learn
SGI InfiniteStorage SGI InfiniteStorage
Simplify360 Simplify360
Sinequa Sinequa
Sophie Sophie
Spotler Spotler
Stottler Henke Stottler Henke
Symphony RetailAI Symphony RetailAI
Symphony SummitAI Symphony SummitAI
TensorFlow TensorFlow
TiMBL TiMBL
Unbabel Unbabel
Uniphore Uniphore
Vectra AI Vectra AI
Verbit Verbit
Versium Versium
Webroot (All Products) Webroot (All Products)
XGBoost XGBoost
XSOLIS XSOLIS
Zendesk Guide Zendesk Guide
Accord.NET Framework Accord.NET Framework
BearingPoint BearingPoint
IBM Watson Assistant IBM Watson Assistant
Cloudinary Cloudinary
Eyeota Eyeota
Pega Customer Decision Hub Pega Customer Decision Hub
Salesforce Interaction Studio Salesforce Interaction Studio
Selz Selz
Bold360 Bold360
iSKY iSKY
Krible Krible
LivePerson Automotive LivePerson Automotive
Moxie Software Moxie Software
Cincom Cincom
Aheeva Aheeva
Amazon Connect Amazon Connect
Ameyo Ameyo
Aspect Zipwire Aspect Zipwire
Autom8 Autom8
Avaya Aura Call Center Elite Avaya Aura Call Center Elite
Avaya Contact Center Control Manager Avaya Contact Center Control Manager
CallMiner CallMiner
Cisco Packaged Contact Center Enterprise Cisco Packaged Contact Center Enterprise
Cisco Unified Contact Center Enterprise Cisco Unified Contact Center Enterprise
Convergys Convergys
Convoso Convoso
Dixa Dixa
Enghouse Interactive Enghouse Interactive
Genesys Outbound Genesys Outbound
Genesys PureConnect Genesys PureConnect
Genesys SIP Genesys SIP
Interactive Intelligence Interactive Intelligence
KANA Software KANA Software
LiveVox LiveVox
Microsoft Customer Care Framework Microsoft Customer Care Framework
Now Interact Now Interact
Oracle Interaction Center Oracle Interaction Center
osTicket osTicket
Reputation.com Reputation.com
SynXis Voice Agent SynXis Voice Agent
Twilio Flex Twilio Flex
SWIFT SWIFT
Evergage Evergage
OpenText Web Experience Management OpenText Web Experience Management
Revcontent Revcontent
Ultracart Ultracart
Blue Link ERP Blue Link ERP
Hubwoo Hubwoo
TaxJar TaxJar
Avaya Contact Center Avaya Contact Center
C3i Solutions C3i Solutions
Centercode Centercode
Cisco Contact Center Cisco Contact Center
CleverTap CleverTap
Kustomer Kustomer
Nicereply Nicereply
Oracle Food and Beverage Oracle Food and Beverage
Oracle RightNow Web Experience Oracle RightNow Web Experience
PatronManager PatronManager
Sabio Sabio
SMG SMG
Sunshine Conversations Sunshine Conversations
SysTrack SysTrack
Udesk Udesk
Whatfix Whatfix
Concentrix Concentrix
Fanplayr Fanplayr
ForeSee CX Suite ForeSee CX Suite
Freshdesk Freshdesk
FullStory FullStory
Liferay Liferay
Now Commerce Now Commerce
Skilljar Skilljar
WalkMe WalkMe
MouseStats MouseStats
Segment Analytics.js Segment Analytics.js
Siebel Universal Customer Master (UCM) Siebel Universal Customer Master (UCM)
Forrester Forrester
1ShoppingCart 1ShoppingCart
3Dcart 3Dcart
7Cart eCommerce 7Cart eCommerce
AbanteCart AbanteCart
Able Commerce Gold Able Commerce Gold
AbleCommerce AbleCommerce
Acadaca Acadaca
Accertify Accertify
Acuity Scheduling Acuity Scheduling
AddShoppers AddShoppers
Adverity Adverity
Agiliron Agiliron
Alimama Alimama
Amazon Business Amazon Business
Amazon Pay Amazon Pay
Amazon Webstore Amazon Webstore
Americommerce Americommerce
Anywhere Commerce Anywhere Commerce
Apache OFBiz Apache OFBiz
Aplazame Aplazame
AppDirect AppDirect
Apptus Apptus
Apttus E-Commerce Apttus E-Commerce
AspDotNetStorefront AspDotNetStorefront
Attraqt Attraqt
Avangate Monetization Platform Avangate Monetization Platform
Avetti Commerce Avetti Commerce
Baozun Baozun
Barilliance Barilliance
Big Cartel Big Cartel
BigCommerce BigCommerce
BMT Micro BMT Micro
Boomerang Commerce Boomerang Commerce
BorderFree BorderFree
Bringg Bringg
Broadleaf Commerce Broadleaf Commerce
BT Fresca BT Fresca
CaaStle CaaStle
ChannelAdvisor ChannelAdvisor
Checkout by Amazon Checkout by Amazon
Clarity eCommerce Clarity eCommerce
Clarivate Techstreet Clarivate Techstreet
Cleverbridge Cleverbridge
CoLinear CoLinear
Commerce Central Commerce Central
CommerceHub CommerceHub
commercetools commercetools
Configio Configio
CoreMedia CoreMedia
Craft Commerce Craft Commerce
CS-Cart CS-Cart
CubeCart CubeCart
Digital River Digital River
Drip Drip
Drupal Commerce Drupal Commerce
Dynamicweb Dynamicweb
E-junkie E-junkie
Easy Digital Downloads Easy Digital Downloads
EasyAsk EasyAsk
EC-CUBE EC-CUBE
Ecwid Ecwid
EFI MarketDirect StoreFront EFI MarketDirect StoreFront
EKM EKM
Elastic Path Elastic Path
ePages ePages
eStore Solution Stack eStore Solution Stack
Ethereum Ethereum
eZCom eZCom
FastSpring FastSpring
FindoLogic FindoLogic
Fit Analytics Fit Analytics
FoxyCart FoxyCart
Fresha Fresha
Gambio Gambio
GiftRocket GiftRocket
GoDataFeed GoDataFeed
Google Channel Intelligence Google Channel Intelligence
Google Orbitera Google Orbitera
Google Trusted Stores Google Trusted Stores
GroupBy GroupBy
Gumroad Gumroad
HiConversion HiConversion
HikaMarket HikaMarket
HikaShop HikaShop
Hotcakes Commerce Hotcakes Commerce
HoverOwl HoverOwl
HubSoft HubSoft
Hyperledger Hyperledger
idev Ecommerce idev Ecommerce
InsiteCommerce InsiteCommerce
Intershop Commerce Suite Intershop Commerce Suite
iQmetrix iQmetrix
J2Store J2Store
Jagged Peak EDGE Jagged Peak EDGE
JTL-Shop JTL-Shop
Jumpseller Jumpseller
k-eCommerce k-eCommerce
Kalio Kalio
Kentico Kentico
Kibo Commerce Kibo Commerce
Kibo Unified Commerce Cloud Kibo Unified Commerce Cloud
Klaviyo Klaviyo
Klevu Klevu
KonaKart KonaKart
Lawson e-Sales Lawson e-Sales
Lead Commerce Lead Commerce
LemonStand LemonStand
Lengow Lengow
Liftigniter Liftigniter
Lightspeed Retail Lightspeed Retail
LiteCommerce LiteCommerce
Litium Litium
Mabisy Mabisy
Magento Open Source Magento Open Source
MakeShop MakeShop
Matrix Velocity Matrix Velocity
MemberMouse MemberMouse
Meridian Ecommerce Meridian Ecommerce
Miiduu Miiduu
Mirakl Mirakl
Miva Merchant Miva Merchant
MIXMarket MIXMarket
Monax Monax
Monitus Monitus
Monsoon Commerce Monsoon Commerce
MyBuys MyBuys
MyCommerce MyCommerce
Neto Ecommerce Neto Ecommerce
NetSuite SuiteCommerce NetSuite SuiteCommerce
Network Solutions eCommerce Network Solutions eCommerce
Newtron Newtron
Nexternal eCommerce Nexternal eCommerce
Nextopia Nextopia
NitroSell NitroSell
NopCommerce NopCommerce
Nosto Nosto
NuORDER NuORDER
Nuvem Shop Nuvem Shop
Odoo eCommerce Odoo eCommerce
OpenCart OpenCart
Opentable Opentable
OpenText Liaison Athena OpenText Liaison Athena
Oracle ATG Web Commerce Oracle ATG Web Commerce
Oracle Commerce Oracle Commerce
Oracle Commerce Cloud Oracle Commerce Cloud
Oracle Customer Order Management Oracle Customer Order Management
Oracle CX Commerce Oracle CX Commerce
Oracle HCM Cloud Oracle HCM Cloud
Oracle iStore Oracle iStore
Oracle Order Management Cloud Oracle Order Management Cloud
Oracle Retail Oracle Retail
Oracle Retail Assortment and Item Planning Cloud Service Oracle Retail Assortment and Item Planning Cloud Service
Oracle Retail Merchandising System Oracle Retail Merchandising System
Orckestra Orckestra
OrderGroove OrderGroove
OrderMotion OrderMotion
Ordoro Ordoro
OroCommerce OroCommerce
Oscar ECommerce Oscar ECommerce
osCommerce Online Merchant osCommerce Online Merchant
Oxalys Oxalys
Oxatis Oxatis
Oxid eShop Oxid eShop
OzLINK OzLINK
PagSeguro PagSeguro
PayPro Global PayPro Global
Pepperi Pepperi
Perfect Commerce Perfect Commerce
PFSweb PFSweb
Photoslurp Photoslurp
Pimcore Pimcore
Pinnacle Cart Pinnacle Cart
PixelSilk PixelSilk
plentymarkets plentymarkets
PrestaShop PrestaShop
PriceSpider PriceSpider
Proactis Proactis
Proactis Sell Proactis Sell
Proactis Supplier Management Proactis Supplier Management
ProductCart ProductCart
Profitero Profitero
ProStores ProStores
Radial Radial
ReadyCloud ReadyCloud
RedPrairie Commerce Suite RedPrairie Commerce Suite
Rejoiner Rejoiner
RetailRocket RetailRocket
Riskified Riskified
Salesfloor Salesfloor
Salesforce B2C Commerce Cloud Salesforce B2C Commerce Cloud
Salesforce Commerce Cloud Salesforce Commerce Cloud
Salesforce Commerce Cloud Order Management Salesforce Commerce Cloud Order Management
SalonBiz SalonBiz
Salsify Salsify
Sana Commerce Sana Commerce
SAP for Retail (ISR) SAP for Retail (ISR)
SAP Hybris SAP Hybris
SAP Hybris B2B Commerce SAP Hybris B2B Commerce
SAP Hybris B2C Commerce SAP Hybris B2C Commerce
SearchSpring SearchSpring
Sellbrite Sellbrite
SendOwl SendOwl
SEOshop SEOshop
Shop2Market Shop2Market
Shopatron Shopatron
ShopEx ShopEx
Shopify Plus Shopify Plus
Shoplo Shoplo
Shopp Shopp
Shopping Cart Elite Shopping Cart Elite
ShopRocket ShopRocket
shopserve shopserve
ShopSite ShopSite
ShopVisible ShopVisible
shopware shopware
Shopzilla Shopzilla
Signifyd Signifyd
SimpleCart SimpleCart
Sitecore Experience Commerce Sitecore Experience Commerce
Sitoo Sitoo
Slatwall Slatwall
SLI Systems SLI Systems
Snipcart Snipcart
SoCloz SoCloz
Solentris Solentris
Solutions For Direct Selling (S4DS) Solutions For Direct Selling (S4DS)
Sooqr Sooqr
Spree Commerce Spree Commerce
Springbot Springbot
Spryker Spryker
Square Square
Squarespace Squarespace
Squire Squire
StackCommerce StackCommerce
Stone Edge Order Manager Stone Edge Order Manager
Storeden Storeden
SupaDupa SupaDupa
Target2Sell Target2Sell
theFind.com theFind.com
Tictail Tictail
TIE Kinetix TIE Kinetix
Tiendanube Tiendanube
Tomax Tomax
Transact Transact
Trinity Software Trinity Software
True Fit True Fit
TrueCommerce TrueCommerce
TrustedShops TrustedShops
Ubercart Ubercart
uCoz uCoz
Unbxd Unbxd
Unilog Unilog
UniteU UniteU
VARCommerce VARCommerce
Venda Venda
Viamedici Viamedici
Virto Commerce Virto Commerce
VirtueMart VirtueMart
Visible Equity Visible Equity
Volusion Volusion
VTEX VTEX
Webgility Unify Webgility Unify
Weblinc Weblinc
WebsPlanet Cosmos WebsPlanet Cosmos
Webware.io Webware.io
Weebly Weebly
Whitespark Whitespark
Wix Stores Wix Stores
WooCommerce WooCommerce
Workarea Workarea
X-Cart X-Cart
Xt-commerce Xt-commerce
Yahoo! Small Business Yahoo! Small Business
Yieldify Yieldify
Yodlee Yodlee
Yotpo Yotpo
Zazzle Zazzle
Zen Cart Zen Cart
Zinrelo Zinrelo
Znode Znode
Znode Multi-Store Znode Multi-Store
Zoey Zoey
Zycus Procure-to-Pay Software Zycus Procure-to-Pay Software
Acquia Open Digital Experience Platform Acquia Open Digital Experience Platform
Bloomreach Experience Cloud Bloomreach Experience Cloud
Liferay DXP Liferay DXP
Sitecore Experience Platform Sitecore Experience Platform
Adobe Experience Platform Adobe Experience Platform
Microsoft Customer Experience Management Microsoft Customer Experience Management
OpenText Communications Center Enterprise (CCE) OpenText Communications Center Enterprise (CCE)
Oracle Documaker Oracle Documaker
Aternity End User Experience Monitoring Aternity End User Experience Monitoring
Knoa Knoa
Fenergo Fenergo
Cayzu Cayzu
Deskero Deskero
Freshcaller Freshcaller
Front Desk Front Desk
HappyFox HappyFox
Novo Help Desk Novo Help Desk
Phaseware Phaseware
Sugester Sugester
Okta Identity Cloud Okta Identity Cloud
Google Classroom Google Classroom
Arm Treasure Data Arm Treasure Data
Flybits Flybits
Fospha Fospha
MetrixLab MetrixLab
Oracle Maxymiser Oracle Maxymiser
Oracle Subscription Management Oracle Subscription Management
Sailthru Sailthru
SendGrid SendGrid
ShopGate ShopGate
RichRelevance RichRelevance
Art19 Art19
EngageOne Video EngageOne Video
Clicktale Clicktale
UserReplay UserReplay
Yandex Metrica Yandex Metrica
Microsoft Office Microsoft Office
InVision InVision
Zoom Analytics Zoom Analytics
Hoopla Hoopla
Review Ninja Review Ninja
Narvar Narvar
Adobe Fireworks Adobe Fireworks
Adobe Target Adobe Target
Akamai Identity Cloud Akamai Identity Cloud
Annex Cloud Annex Cloud
AskNicely AskNicely
Backbase Backbase
Boxever Boxever
Certona Certona
Cheetah Experiences Cheetah Experiences
Cisco Unified Contact Center Express Cisco Unified Contact Center Express
CodeBaby CodeBaby
CrownPeak CrownPeak
Custora Custora
Delivr Delivr
Easypromos Easypromos
eGain (All Products) eGain (All Products)
Emolytics Emolytics
Eptica Eptica
Esko WebCenter Esko WebCenter
Etracker Etracker
Facebook Pixel Facebook Pixel
Feefo Feefo
Fonecta Fonecta
Geomant (All Products) Geomant (All Products)
Glint Glint
Globys Globys
Google Groups Google Groups
Inframark Inframark
InMoment InMoment
InTouch Insight InTouch Insight
Jacada Jacada
Kaizen Platform Kaizen Platform
KUBRA KUBRA
LoginRadius LoginRadius
MaritzCX MaritzCX
Medallia Medallia
Modernizr Modernizr
Monetate Monetate
NextBee NextBee
OpenText Optimost OpenText Optimost
Optimizely Optimizely
Optimove Optimove
Oracle Service Cloud Oracle Service Cloud
Peerius Peerius
Pendo Pendo
PeopleMetrics PeopleMetrics
Personyze Personyze
Pluck Pluck
Popcorn Metrics Popcorn Metrics
Quadient Inspire Quadient Inspire
Qubit (All Products) Qubit (All Products)
Reputology Reputology
ResponseTek ResponseTek
Robin Robin
SAP User Experience Monitoring (UXMon) SAP User Experience Monitoring (UXMon)
SAS Customer Intelligence 360 SAS Customer Intelligence 360
Satmetrix NPX Satmetrix NPX
SeeVolution SeeVolution
SeeWhy SeeWhy
ServiceRocket ServiceRocket
ShinyStat ShinyStat
Sitecore Sitecore
SiteGround SiteGround
SublimeVideo SublimeVideo
TrustYou TrustYou
Usabilla Usabilla
UsableNet UsableNet
UserTesting UserTesting
UserZoom UserZoom
Vision Critical Vision Critical
Visual Visitor Visual Visitor
Wootric Wootric
Yummly Yummly
ZineOne ZineOne

User list of IBM Watson Customer Experience Analytics

Get the customer list of IBM Watson Customer Experience Analytics from our dataset by location, vertical, size or persona filters