• Microsoft Customer Experience Management

  • Microsoft Customer Experience Management

    Microsoft Customer Experience Management (CEM) is an enterprise content management (ECM) solution that helps organizations deliver personalized customer experiences through content-driven engagement. It integrates with Microsoft 365 and Dynamics to streamline content creation, management, and distribution across multiple digital channels.

Relevant Sub categories

Enterprise Content Management (ECM)

Systems that store, organize, and manage an organization’s digital content, including documents and records. Used by enterprises to streamline document workflows and ensure compliance.

User/Customer Experience (Marketing & Digital Marketing)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

User/Customer Experience (Customer Management)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

Relevant Products
RR Donnelley Venue RR Donnelley Venue
Astute Solutions Astute Solutions
Kitewheel Kitewheel
Reflektion Reflektion
TIBCO PortalBuilder TIBCO PortalBuilder
Adobe Experience Manager Forms Adobe Experience Manager Forms
Appcelerator Appcelerator
Axure RP Axure RP
BCGSoft BCGSoft
Dynatrace Real User Monitoring Dynatrace Real User Monitoring
Dynatrace User Experience Management Dynatrace User Experience Management
Mendix Mendix
Micro Focus AppPulse Active Micro Focus AppPulse Active
SAP C/4 HANA SAP C/4 HANA
SAP Fiori SAP Fiori
SuiteCX SuiteCX
Xamarin Xamarin
Questys (All Products) Questys (All Products)
IBM Watson Explorer IBM Watson Explorer
ServiceNow Content Management System (CMS) ServiceNow Content Management System (CMS)
Espressive Barista Espressive Barista
IBM Watson Customer Experience Analytics IBM Watson Customer Experience Analytics
SandSIV SandSIV
Cloudinary Cloudinary
Eyeota Eyeota
Atex Atex
Alation Alation
Pega Customer Decision Hub Pega Customer Decision Hub
Salesforce Interaction Studio Salesforce Interaction Studio
Adobe Experience Cloud Adobe Experience Cloud
KnowledgeLake KnowledgeLake
Bold360 Bold360
iSKY iSKY
Moxie Software Moxie Software
Cincom Cincom
Aheeva Aheeva
Amazon Connect Amazon Connect
Ameyo Ameyo
Aspect Zipwire Aspect Zipwire
Autom8 Autom8
Avaya Aura Call Center Elite Avaya Aura Call Center Elite
Avaya Contact Center Control Manager Avaya Contact Center Control Manager
CallMiner CallMiner
Cisco Packaged Contact Center Enterprise Cisco Packaged Contact Center Enterprise
Cisco Unified Contact Center Enterprise Cisco Unified Contact Center Enterprise
Convergys Convergys
Convoso Convoso
Dixa Dixa
Enghouse Interactive Enghouse Interactive
Genesys Outbound Genesys Outbound
Genesys PureConnect Genesys PureConnect
Genesys SIP Genesys SIP
Interactive Intelligence Interactive Intelligence
KANA Software KANA Software
LiveVox LiveVox
Microsoft Customer Care Framework Microsoft Customer Care Framework
Now Interact Now Interact
Oracle Interaction Center Oracle Interaction Center
osTicket osTicket
Reputation.com Reputation.com
SynXis Voice Agent SynXis Voice Agent
Twilio Flex Twilio Flex
Amazon WorkDocs Amazon WorkDocs
Assentis Assentis
Croogo Croogo
Docurated Docurated
Doxis4 iECM Doxis4 iECM
ExpressionEngine ExpressionEngine
Newgen OmniDocs Newgen OmniDocs
OpenText Archiving OpenText Archiving
OpenText Brava! for Content Suite OpenText Brava! for Content Suite
OpenText Captiva OpenText Captiva
OpenText Content Suite Platform OpenText Content Suite Platform
OpenText Documentum OpenText Documentum
OpenText ECM in the Cloud OpenText ECM in the Cloud
OpenText Extended ECM Platform OpenText Extended ECM Platform
SAP Extended ECM (xECM) SAP Extended ECM (xECM)
Unisys InfoImage Unisys InfoImage
Xerox XTCM Xerox XTCM
Content Insights Content Insights
Firespring Firespring
Onclusive Onclusive
OpenText Web Experience Management OpenText Web Experience Management
Revcontent Revcontent
SAP Commerce Cloud Product Content Management SAP Commerce Cloud Product Content Management
Zmags Zmags
Zoomd Zoomd
Ivalua Contract Management Ivalua Contract Management
Proactis Content Management Proactis Content Management
SpringCM SpringCM
Avaya Contact Center Avaya Contact Center
C3i Solutions C3i Solutions
Centercode Centercode
Cisco Contact Center Cisco Contact Center
CleverTap CleverTap
Kustomer Kustomer
Nicereply Nicereply
Oracle Food and Beverage Oracle Food and Beverage
Oracle RightNow Web Experience Oracle RightNow Web Experience
PatronManager PatronManager
Sabio Sabio
SMG SMG
Sunshine Conversations Sunshine Conversations
SysTrack SysTrack
Udesk Udesk
Whatfix Whatfix
Concentrix Concentrix
ForeSee CX Suite ForeSee CX Suite
Freshdesk Freshdesk
FullStory FullStory
Liferay Liferay
Skilljar Skilljar
WalkMe WalkMe
Onehub Onehub
AVEVA NET AVEVA NET
CGI Sovera CGI Sovera
SAP Ariba Catalog SAP Ariba Catalog
Kofax Front Office Server Kofax Front Office Server
MouseStats MouseStats
Segment Analytics.js Segment Analytics.js
Siebel Universal Customer Master (UCM) Siebel Universal Customer Master (UCM)
Forrester Forrester
Aprimo Digital Asset Management Aprimo Digital Asset Management
assetSERV assetSERV
Brandfolder Brandfolder
Canto Cumulus Canto Cumulus
ASG Mobius ASG Mobius
Oracle Universal Content Management (UCM) Oracle Universal Content Management (UCM)
MediaValet MediaValet
OpenText Media Management OpenText Media Management
Squarespace Squarespace
Laserfiche Laserfiche
Accrisoft Accrisoft
Acquia Open Digital Experience Platform Acquia Open Digital Experience Platform
AvePoint AvePoint
Bloomreach Experience Cloud Bloomreach Experience Cloud
Datasite Datasite
EngageOne EngageOne
Firmex Firmex
Liferay DXP Liferay DXP
Nuxeo Nuxeo
Oracle Enterprise Content Management (ECM) Oracle Enterprise Content Management (ECM)
Rivet Logic Rivet Logic
Sitecore Experience Platform Sitecore Experience Platform
XaitPorter XaitPorter
AGFA HYDMedia AGFA HYDMedia
Alfresco Alfresco
ASG ViewDirect ASG ViewDirect
AWS IoT Device Defender AWS IoT Device Defender
AWS IoT Device Management AWS IoT Device Management
Azure Storage Explorer Azure Storage Explorer
Dell EMC ECM Dell EMC ECM
Doculex Doculex
DocuPhase DocuPhase
Doxis4 Doxis4
Fabasoft Fabasoft
IBM Content Foundation IBM Content Foundation
IBM Content Manager IBM Content Manager
IBM Content Manager for iSeries IBM Content Manager for iSeries
IBM Content Manager OnDemand IBM Content Manager OnDemand
IBM Db2 Content Manager IBM Db2 Content Manager
IBM FileNet Image Services IBM FileNet Image Services
IBM FileNet P8 IBM FileNet P8
LexisNexis Accurint LexisNexis Accurint
LRS Enterprise Output Management LRS Enterprise Output Management
M-Files M-Files
Actuate Xenos Actuate Xenos
Adobe Experience Platform Adobe Experience Platform
Adobe LiveCycle Adobe LiveCycle
Apache Tika Apache Tika
Epicor Prophet 21 Epicor Prophet 21
OpenText Documentum Platform OpenText Documentum Platform
OpenText Exstream OpenText Exstream
Oracle Stellent Oracle Stellent
Oracle Webcenter Content Server Oracle Webcenter Content Server
SS&C Tamale RMS SS&C Tamale RMS
Metalogix Metalogix
Microsoft Enterprise Content Management (ECM) Microsoft Enterprise Content Management (ECM)
OpenText (All Products) OpenText (All Products)
OpenText Communications Center Enterprise (CCE) OpenText Communications Center Enterprise (CCE)
OpenText Documentum D2 OpenText Documentum D2
OpenText Documentum xCP OpenText Documentum xCP
OpenText eDOCS DM OpenText eDOCS DM
Oracle Documaker Oracle Documaker
Oracle WebCenter Imaging Oracle WebCenter Imaging
OS|ECM OS|ECM
Perceptive Content Perceptive Content
RSA WebCRD RSA WebCRD
Saperion ECM Saperion ECM
ServiceNow Discovery ServiceNow Discovery
ShareVault ShareVault
Siav Archiflow Siav Archiflow
Systemware Systemware
Vanguard ECM Vanguard ECM
Visualutions VisDoc Visualutions VisDoc
Windream Windream
Aternity End User Experience Monitoring Aternity End User Experience Monitoring
Knoa Knoa
Fenergo Fenergo
Cayzu Cayzu
Deskero Deskero
Freshcaller Freshcaller
Front Desk Front Desk
HappyFox HappyFox
Novo Help Desk Novo Help Desk
Phaseware Phaseware
Sugester Sugester
Okta Identity Cloud Okta Identity Cloud
Google Classroom Google Classroom
Arm Treasure Data Arm Treasure Data
Flybits Flybits
Fospha Fospha
MetrixLab MetrixLab
Oracle Maxymiser Oracle Maxymiser
Oracle Subscription Management Oracle Subscription Management
Sailthru Sailthru
SendGrid SendGrid
ShopGate ShopGate
RichRelevance RichRelevance
Art19 Art19
EngageOne Video EngageOne Video
Clicktale Clicktale
UserReplay UserReplay
Yandex Metrica Yandex Metrica
Microsoft Office Microsoft Office
InVision InVision
Zoom Analytics Zoom Analytics
Hoopla Hoopla
Review Ninja Review Ninja
Narvar Narvar
Adobe Fireworks Adobe Fireworks
Adobe Target Adobe Target
Akamai Identity Cloud Akamai Identity Cloud
Annex Cloud Annex Cloud
AskNicely AskNicely
Backbase Backbase
Boxever Boxever
Certona Certona
Cheetah Experiences Cheetah Experiences
Cisco Unified Contact Center Express Cisco Unified Contact Center Express
CodeBaby CodeBaby
CrownPeak CrownPeak
Custora Custora
Delivr Delivr
Easypromos Easypromos
eGain (All Products) eGain (All Products)
Emolytics Emolytics
Eptica Eptica
Esko WebCenter Esko WebCenter
Etracker Etracker
Facebook Pixel Facebook Pixel
Feefo Feefo
Fonecta Fonecta
Geomant (All Products) Geomant (All Products)
Glint Glint
Globys Globys
Google Groups Google Groups
Inframark Inframark
InMoment InMoment
InTouch Insight InTouch Insight
Jacada Jacada
Kaizen Platform Kaizen Platform
KUBRA KUBRA
LoginRadius LoginRadius
MaritzCX MaritzCX
Medallia Medallia
Modernizr Modernizr
Monetate Monetate
NextBee NextBee
OpenText Optimost OpenText Optimost
Optimizely Optimizely
Optimove Optimove
Oracle Service Cloud Oracle Service Cloud
Peerius Peerius
Pendo Pendo
PeopleMetrics PeopleMetrics
Personyze Personyze
Pluck Pluck
Popcorn Metrics Popcorn Metrics
Quadient Inspire Quadient Inspire
Qubit (All Products) Qubit (All Products)
Reputology Reputology
ResponseTek ResponseTek
Robin Robin
SAP User Experience Monitoring (UXMon) SAP User Experience Monitoring (UXMon)
SAS Customer Intelligence 360 SAS Customer Intelligence 360
Satmetrix NPX Satmetrix NPX
SeeVolution SeeVolution
SeeWhy SeeWhy
ServiceRocket ServiceRocket
ShinyStat ShinyStat
Sitecore Sitecore
SiteGround SiteGround
SublimeVideo SublimeVideo
TrustYou TrustYou
Usabilla Usabilla
UsableNet UsableNet
UserTesting UserTesting
UserZoom UserZoom
Vision Critical Vision Critical
Visual Visitor Visual Visitor
Wootric Wootric
Yummly Yummly
ZineOne ZineOne

User list of Microsoft Customer Experience Management

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