• ResponseTek

  • ResponseTek

    ResponseTek (now part of Medallia) provided customer experience (CX) management solutions. They specialized in capturing and analyzing customer feedback in real-time, particularly through voice-of-the-customer (VoC) programs. This helped businesses understand customer sentiment and improve experiences.

Relevant Sub categories

User/Customer Experience (Marketing & Digital Marketing)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

User/Customer Experience (Customer Management)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

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User list of ResponseTek

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