• Cisco Contact Center

  • Cisco Contact Center

    Cisco Contact Center is a CRM solution that provides an integrated communication platform for businesses to manage customer interactions. It combines voice, chat, email, and social media channels, improving service efficiency and providing real-time insights to deliver better customer experiences.

Relevant Sub categories

Customer Relationship Management (CRM) (Marketing & Digital Marketing)

A system that helps businesses manage customer interactions, sales, and service relationships. Used by sales teams, marketing departments, and customer service teams.

Customer Relationship Management (CRM) (Customer Management)

A system that helps businesses manage customer interactions, sales, and service relationships. Used by sales teams, marketing departments, and customer service teams.

User/Customer Experience (Marketing & Digital Marketing)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

User/Customer Experience (Customer Management)

A tool that collects user feedback, analyzes behavior, and optimizes digital interactions. E-commerce, SaaS, and service-based businesses use it to enhance product usability and customer satisfaction. It drives customer retention and improves product design.

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PROFITsystems PROFITsystems
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Kitewheel Kitewheel
Reflektion Reflektion
Adobe Experience Manager Forms Adobe Experience Manager Forms
Appcelerator Appcelerator
Axure RP Axure RP
BCGSoft BCGSoft
Dynatrace Real User Monitoring Dynatrace Real User Monitoring
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Mendix Mendix
Micro Focus AppPulse Active Micro Focus AppPulse Active
SAP C/4 HANA SAP C/4 HANA
SAP Fiori SAP Fiori
SuiteCX SuiteCX
Xamarin Xamarin
Alyce Alyce
Espressive Barista Espressive Barista
IBM Watson Customer Experience Analytics IBM Watson Customer Experience Analytics
SandSIV SandSIV
Cloudinary Cloudinary
Eyeota Eyeota
Pega Customer Decision Hub Pega Customer Decision Hub
Salesforce Interaction Studio Salesforce Interaction Studio
Bold360 Bold360
iSKY iSKY
Moxie Software Moxie Software
Cincom Cincom
Aheeva Aheeva
Amazon Connect Amazon Connect
Ameyo Ameyo
Aspect Zipwire Aspect Zipwire
Autom8 Autom8
Avaya Aura Call Center Elite Avaya Aura Call Center Elite
Avaya Contact Center Control Manager Avaya Contact Center Control Manager
CallMiner CallMiner
Cisco Packaged Contact Center Enterprise Cisco Packaged Contact Center Enterprise
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Convergys Convergys
Convoso Convoso
Dixa Dixa
Enghouse Interactive Enghouse Interactive
Genesys Outbound Genesys Outbound
Genesys PureConnect Genesys PureConnect
Genesys SIP Genesys SIP
Interactive Intelligence Interactive Intelligence
KANA Software KANA Software
LiveVox LiveVox
Microsoft Customer Care Framework Microsoft Customer Care Framework
Now Interact Now Interact
Oracle Interaction Center Oracle Interaction Center
osTicket osTicket
Reputation.com Reputation.com
SynXis Voice Agent SynXis Voice Agent
Twilio Flex Twilio Flex
OpenText Web Experience Management OpenText Web Experience Management
Revcontent Revcontent
Dynamo Software Dynamo Software
Followup CRM Followup CRM
OnContact CRM OnContact CRM
Workbooks Workbooks
White Fluffy Cloud White Fluffy Cloud
1CRM 1CRM
3E MatterSphere 3E MatterSphere
Accelo CRM Accelo CRM
Acsellerate Acsellerate
AddressTwo AddressTwo
Agile CRM Agile CRM
Apptivo Apptivo
Aptos CRM Aptos CRM
Ardexus Ardexus
ArrowHead CRM ArrowHead CRM
Ascendix Ascendix
Atento Atento
Avaya Contact Center Avaya Contact Center
Avidian Prophet Avidian Prophet
Batchbook Batchbook
BigContacts BigContacts
BirdEye BirdEye
Bullhorn CRM Bullhorn CRM
C2 ATOM C2 ATOM
C2CRM C2CRM
C3i Solutions C3i Solutions
CallProof CallProof
CampaignerCRM CampaignerCRM
CapsuleCRM CapsuleCRM
Centercode Centercode
Chaos Intellect Chaos Intellect
Chaos Software Chaos Software
ChurnZero ChurnZero
Ciboodle Ciboodle
CiviCRM CiviCRM
ClaritySoft ClaritySoft
CleverTap CleverTap
Close CRM Close CRM
Commence CRM Commence CRM
Conrep CRM Conrep CRM
Contactually Contactually
Convio Convio
Copper Copper
Cosential Cosential
Countly Countly
Creatio Creatio
CRMnext CRMnext
CSG Singleview CSG Singleview
DealerSocket DealerSocket
Decooda Decooda
Deltek Vision CRM Deltek Vision CRM
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Domus Domus
Efficy CRM Efficy CRM
Ellucian CRM Advance Ellucian CRM Advance
Engage Hub Engage Hub
Freshsuccess Freshsuccess
Freshworks CRM Freshworks CRM
Frosmo Frosmo
FullContact FullContact
Gold-Vision CRM Gold-Vision CRM
GoldMine GoldMine
GoldMine Premium GoldMine Premium
Green 4 Green 4
Greenlight CRM Greenlight CRM
GreenRope CRM GreenRope CRM
Highrise CRM Highrise CRM
IFS Sales & Service IFS Sales & Service
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Insightly Insightly
Ivinex Ivinex
Jim2 Jim2
JobNimbus JobNimbus
Junxure Junxure
karmaCRM karmaCRM
Kustomer Kustomer
Lead Capsule Lead Capsule
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Lexicata Lexicata
LexisNexis InterAction LexisNexis InterAction
LimeLight LimeLight
LiveCall LiveCall
LogicBox LogicBox
Logo CRM Logo CRM
Marketcircle Daylite Marketcircle Daylite
MARS CRM MARS CRM
Maximizer Software Maximizer Software
Microsoft Dynamics CRM Microsoft Dynamics CRM
Microsoft Dynamics CRM 2011 Microsoft Dynamics CRM 2011
Microsoft Dynamics CRM 3.0 Microsoft Dynamics CRM 3.0
Microsoft Dynamics CRM 4.0 Microsoft Dynamics CRM 4.0
Mitchell1 eCRM Mitchell1 eCRM
MosaicCRM MosaicCRM
Mothernode Mothernode
NetSuite CRM NetSuite CRM
Nicereply Nicereply
Nimble Nimble
Nutshell CRM Nutshell CRM
Odoo CRM Odoo CRM
OnePageCRM OnePageCRM
Oracle CRM Oracle CRM
Oracle CRM On Demand Oracle CRM On Demand
Oracle CX Cloud Suite Oracle CX Cloud Suite
Oracle Food and Beverage Oracle Food and Beverage
Oracle Fusion CRM Oracle Fusion CRM
Oracle RightNow Web Experience Oracle RightNow Web Experience
Oracle Siebel Handheld Oracle Siebel Handheld
OroCRM OroCRM
PatronManager PatronManager
PayPanther PayPanther
Pega CRM Suite Pega CRM Suite
PeopleSoft CRM PeopleSoft CRM
Pipedrive Pipedrive
PipelineDeals PipelineDeals
Pipeliner CRM Pipeliner CRM
PlanPlus Online PlanPlus Online
Pointillist Pointillist
Prolifiq Prolifiq
RAYNET CRM RAYNET CRM
Really Simple Systems CRM Really Simple Systems CRM
Realvolve Realvolve
Redtail CRM Redtail CRM
ReferralCandy ReferralCandy
Relenta CIM Relenta CIM
Repsly CRM Repsly CRM
ResponseiQ ResponseiQ
RFPIO RFPIO
Sabio Sabio
Sage CRM Sage CRM
SalesBabu SalesBabu
Salesboom Salesboom
Salesforce Community Cloud Salesforce Community Cloud
Salesforce CRM Salesforce CRM
Salesforce Sales Cloud Salesforce Sales Cloud
Salesforce.com Jigsaw Salesforce.com Jigsaw
SalesforceIQ SalesforceIQ
SalesJunction SalesJunction
SalesNet CRM SalesNet CRM
SalesNexus SalesNexus
SalesNOW SalesNOW
SalesOptima SalesOptima
SalesOutlook CRM SalesOutlook CRM
SalesPage SalesPage
SalesPage Asset Management CRM SalesPage Asset Management CRM
SalesSeek SalesSeek
Salestrakr Salestrakr
SAP CRM SAP CRM
SAP Digital CRM SAP Digital CRM
SAP Hybris Cloud for Customer SAP Hybris Cloud for Customer
SAP Interaction Center SAP Interaction Center
Saratoga CRM Saratoga CRM
Siebel Siebel
SmartCOMM SmartCOMM
SMG SMG
Snapforce CRM Snapforce CRM
Soffront Software Soffront Software
SS&C MarginMan SS&C MarginMan
SS&C Salentica SS&C Salentica
Strativity Strativity
Streak CRM Streak CRM
SugarCRM SugarCRM
Sunshine Conversations Sunshine Conversations
Swiftpage ACT! Swiftpage ACT!
SysTrack SysTrack
Talisma Talisma
Talisma CRM Talisma CRM
Teamgate CRM Teamgate CRM
Teradata CRM Teradata CRM
Tigerpaw Software Tigerpaw Software
Totango Totango
Tour de Force CRM Tour de Force CRM
Udesk Udesk
Usermind Usermind
UXPressia UXPressia
vCita vCita
Veeva CRM Veeva CRM
Veeva Systems Veeva Systems
Vision FI Vision FI
Vtiger Vtiger
Webphone Webphone
Whatfix Whatfix
WORKetc WORKetc
YetiForce YetiForce
Zendesk Sell Zendesk Sell
Zendesk Sunshine Zendesk Sunshine
Zoho CRM Zoho CRM
Concentrix Concentrix
ForeSee CX Suite ForeSee CX Suite
Freshdesk Freshdesk
FullStory FullStory
Liferay Liferay
Skilljar Skilljar
WalkMe WalkMe
MouseStats MouseStats
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Siebel Universal Customer Master (UCM) Siebel Universal Customer Master (UCM)
Forrester Forrester
Squarespace Squarespace
Acquia Open Digital Experience Platform Acquia Open Digital Experience Platform
Bloomreach Experience Cloud Bloomreach Experience Cloud
Liferay DXP Liferay DXP
Sitecore Experience Platform Sitecore Experience Platform
Adobe Experience Platform Adobe Experience Platform
Microsoft Customer Experience Management Microsoft Customer Experience Management
OpenText Communications Center Enterprise (CCE) OpenText Communications Center Enterprise (CCE)
Oracle Documaker Oracle Documaker
Aternity End User Experience Monitoring Aternity End User Experience Monitoring
Knoa Knoa
Fenergo Fenergo
Cayzu Cayzu
Deskero Deskero
Freshcaller Freshcaller
Front Desk Front Desk
HappyFox HappyFox
Novo Help Desk Novo Help Desk
Phaseware Phaseware
Sugester Sugester
Okta Identity Cloud Okta Identity Cloud
Google Classroom Google Classroom
Arm Treasure Data Arm Treasure Data
Flybits Flybits
Fospha Fospha
MetrixLab MetrixLab
Oracle Maxymiser Oracle Maxymiser
Oracle Subscription Management Oracle Subscription Management
Sailthru Sailthru
SendGrid SendGrid
ShopGate ShopGate
RichRelevance RichRelevance
Art19 Art19
EngageOne Video EngageOne Video
Clicktale Clicktale
UserReplay UserReplay
Yandex Metrica Yandex Metrica
Microsoft Office Microsoft Office
InVision InVision
Zoom Analytics Zoom Analytics
Hoopla Hoopla
Review Ninja Review Ninja
Narvar Narvar
Adobe Fireworks Adobe Fireworks
Adobe Target Adobe Target
Akamai Identity Cloud Akamai Identity Cloud
Annex Cloud Annex Cloud
AskNicely AskNicely
Backbase Backbase
Boxever Boxever
Certona Certona
Cheetah Experiences Cheetah Experiences
Cisco Unified Contact Center Express Cisco Unified Contact Center Express
CodeBaby CodeBaby
CrownPeak CrownPeak
Custora Custora
Delivr Delivr
Easypromos Easypromos
eGain (All Products) eGain (All Products)
Emolytics Emolytics
Eptica Eptica
Esko WebCenter Esko WebCenter
Etracker Etracker
Facebook Pixel Facebook Pixel
Feefo Feefo
Fonecta Fonecta
Geomant (All Products) Geomant (All Products)
Glint Glint
Globys Globys
Google Groups Google Groups
Inframark Inframark
InMoment InMoment
InTouch Insight InTouch Insight
Jacada Jacada
Kaizen Platform Kaizen Platform
KUBRA KUBRA
LoginRadius LoginRadius
MaritzCX MaritzCX
Medallia Medallia
Modernizr Modernizr
Monetate Monetate
NextBee NextBee
OpenText Optimost OpenText Optimost
Optimizely Optimizely
Optimove Optimove
Oracle Service Cloud Oracle Service Cloud
Peerius Peerius
Pendo Pendo
PeopleMetrics PeopleMetrics
Personyze Personyze
Pluck Pluck
Popcorn Metrics Popcorn Metrics
Quadient Inspire Quadient Inspire
Qubit (All Products) Qubit (All Products)
Reputology Reputology
ResponseTek ResponseTek
Robin Robin
SAP User Experience Monitoring (UXMon) SAP User Experience Monitoring (UXMon)
SAS Customer Intelligence 360 SAS Customer Intelligence 360
Satmetrix NPX Satmetrix NPX
SeeVolution SeeVolution
SeeWhy SeeWhy
ServiceRocket ServiceRocket
ShinyStat ShinyStat
Sitecore Sitecore
SiteGround SiteGround
SublimeVideo SublimeVideo
TrustYou TrustYou
Usabilla Usabilla
UsableNet UsableNet
UserTesting UserTesting
UserZoom UserZoom
Vision Critical Vision Critical
Visual Visitor Visual Visitor
Wootric Wootric
Yummly Yummly
ZineOne ZineOne

User list of Cisco Contact Center

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